“FKP is a leading Australian property and investment group with a comprehensive property portfolio that capitalises on our proven expertise in development, retirement village ownership and management, property investment and asset management. At FKP we pride ourselves on providing a high level of customer service, a quality end product and an exceptional ongoing environment for our residents. National FM (NFM) provides the high level of service that FKP requires to ensure we meet these standards."
“We take this opportunity to thank National FM for their professionalism and efficient services that they have been providing to the properties they manage for us. The Committee members area all in praise for the Management team & their commitment to their work and the time & effort they spend looking after the property. Their efficiency and promptness in attending to matters ensure that the property never lacks for anything and issues are identified and dealt with promptly. Once again we thank the entire National FM Team for their great work & keep it up."
“I am happy to commend National FM.
The Owners Corporation changed commercial cleaners a couple of years ago. This action was applied as a result of neglect to meet our standards by the previous contractor cleaners. Body Corporate Services (Strata Management) who are now our Strata Managers recommended we use National FM. Since then we have never looked back. It makes me feel proud walking around the common property to see it is being cared for at such a high standard. Nothing ever seems to be a problem or an issue with these guys as they are incredibly professional in their approach to maintaining the common property. As a result our property values have continued to increase and the standard of tenants has improved dramatically and more owners are now occupying the building."
“During our long association with NFM we have always found them to be exceptionally professional, commercially astute and technically outstanding. We have always experienced an excellent business relationship with all NFM employees and management which we believe is indicative of NFM’s high standards in developing their people, including the professional and ethical training they perform throughout their organisation. As a result NFM consistently demonstrates and upholds the highest levels of expertise and customer service standards.
NFM’s input and advice is always invaluable. We believe that their facilities management knowledge and experience are second to none. NFM have a proven track record in providing strategic facilities management to ensure sites and facilities run at the highest level. They ensure that every aspect is operating efficiently to create an optimal, safe and cost-effective environment for all stakeholders.
There is clearly an organisational culture within NFM of excellence, industry best practice and high ethical standards.
NFM’s status as one of the industry’s leaders in the provision of facilities management, cleaning and concierge services is one that is justified and well deserved. NFM is always at the top of the list when we are asked to recommend a knowledgeable, professional and ethical service provider in this area."
“We have found National FM to be professional, courteous and diligent in attending to their work. Their teams have been easily accessible and deal with requests or enquiries within a timely manner. Facilities and building management staff have been trained to manage properties to the highest standard. They provide an exceptional premium services to our clients, to which we receive regular feedback in relation to their quality of service and attention to detail. I have no hesitation in recommending them to any prospective clients or firm."
National Facilities Management were appointed by Aspen & have been involved with the Facility Management and setup of the Norwest Private Hospital & Medical suites several months prior to completion in Sept 2009. They provided valuable advice to us as developers and prepared fit-out manuals, detailed and concise contractor management and induction manuals. We have found their staff totally dedicated to the facility and very experienced and knowledgeable. I have valued the proactive and preventative approach used by their Senior Management team. It is a large $100million plus asset and I am at ease and confident knowing that NFM are Managing this complex."
“We have had the pleasure to work with National Facilities Management for a number of years and would recommend this company to any organisation or committee seeking a professional Facilities Management Company.
National Facilities Management manages some of our larger buildings consisting of 550 apartments, professional suites and retail areas.
We have always received a high level and professional service that satisfies Netstrata and all our clients.
They are an innovative company always using the latest technology and providing the buildings with world leading building management software."
“From our first introduction it was clear that National Facilities Management were the most professional, sophisticated and well rounded outfit we have come across in Sydney. Their attention to customer service and urgency around issue management has been incredibly impressive. Their staff have been applauded by numerous personnel and residents across our site. I have no hesitation in recommending them."
“I spoke to our Chairman about your firm this morning. We both think that your personnel, their service and attitude is just amazing. I have never worked with a better company and building managers. True story. Thank you."
“I have worked closely with National FM in several capacities over the past six years and have been extremely impressed with the way they conduct their business ..... service we receive from them as an Owners Corporation in getting a large, brand-new building operational was, and remains, exemplary.
Because of their commitment to providing the highest levels of service and dedication to owner occupiers, investor owners and tenants, National FM are still engaged by the 9 Owners Corporations across the development, which is testament to the value that National FM adds to both the residents and upkeep of the buildings .... their hard work and dedication has built a business which is totally focused on providing the highest level of customer service, having an in-depth knowledge of the industry in which they operate and most importantly doing all the above ethically.”